对话分析AIO,即对话分析all-in-one API,是基于深度调优的对话大模型, 为营销服类产品提供智能化升级所需的生成式摘要总结、质检、分析等能力的官方应用。

产品能力

  1. 多指令精准执行

  • 总结摘要:根据对话内容,记录通话中最核心的信息。

  • 信息抽取:根据指令,抽取并组织关键信息。

  • 质检分析:按照指令进行检测,例如情绪、敏感词等

  • 多指令任务:生成标题、生成关键词、生成摘要、维度检测、信息抽取等。

  1. 多模型选择

  • 模型配置:平台提供通义晓蜜-Turbo、通义晓蜜-Plus两种模型规格。

  1. 多指令模板

  • 指令模板:平台提供官方预置常用指令模板并支持管理自定义模板。

前提条件

  • 本文向您介绍通义晓蜜CCAI-对话分析AIO应用SDK的安装、使用及注意事项。

  • 如果您还未创建AccessKeyID和AccessKeySecret,请参考AccessKey、AppID及AgentKey获取方式

  • 各API详细出入参说明请查看左侧目录中的API目录

接口入参位置

workspaceId

image

  1. 点击右上角主账号管理,进入业务空间管理页面。

  2. 业务空间管理列表中Workspace ID为入参中workspaceId。

appId

image

  1. 点击应用广场,点击通义晓蜜CCAI-对话分析AIO的查看详情

  2. 点击上方我的应用,展示应用卡片列表。

  3. 每个卡片上的应用ID即为接口参数中appId。

templateIds

image

  1. 点击应用广场,点击通义晓蜜CCAI-对话分析AIO的查看详情

  2. 点击上方我的应用,展示应用卡片列表。

  3. 点击管理进入对应的应用卡片。

  4. 点击自定义指令模板,切换为专业构建模式

  5. 点击右上方指令模板管理

  6. 自定义模板列表中模板ID为入参中templateIds。

  7. 如果还未创建自定义模板,请直接点击右上角保存指令模板按钮。

安装SDK

同步Java

异步Java

Python

<dependency>

<groupId>com.aliyun</groupId>

<artifactId>contactcenterai20240603</artifactId>

<version>2.0.0</version>

</dependency>

异步流式调用

说明

请将workspaceId替换示例中的YOUR_WORKSPACEID,AccessKeyID替换示例中的YOUR_ACCESS_KEY_ID,AccessKeySecret替换示例中的YOUR_ACCESS_KEY_SECRET,appId替换示例中的YOUR_APPID,templateIds替换示例中的YOUR_TEMPLATE,代码才能正常运行。

public class CcaiPaasTest {

    private static String workspaceId="YOUR_WORKSPACEID";
    private static String accessKeyId="YOUR_ACCESS_KEY_ID";
    private static String accessKeySecret="YOUR_ACCESS_KEY_SECRET";
    private static String appId="YOUR_APPID";
    private static Long templateId="YOUR_TEMPLATE";

    private static StaticCredentialProvider provider = StaticCredentialProvider.create(
            Credential.builder()
                    .accessKeyId(accessKeyId)
                    .accessKeySecret(accessKeySecret)
                    .build()
    );

    private static AsyncClient client = AsyncClient.builder()
            .region("cn-shanghai") 
            .credentialsProvider(provider)
            .serviceConfiguration(Configuration.create()
                    .setSignatureVersion(SignatureVersion.V3)
                    .setSignatureAlgorithmV3(SignatureAlgorithm.ACS3_HMAC_SHA256)
            ).overrideConfiguration(
                    ClientOverrideConfiguration.create()
                            .setProtocol("HTTPS")
                            .setEndpointOverride("contactcenterai.cn-shanghai.aliyuncs.com")
            ).build();


    public static void main(String[] args) throws Exception{
       //对话内容
        List<RunCompletionRequest.Sentences> sentenceDTOList = new ArrayList<>();
        RunCompletionRequest.Sentences sentenceDto1 = RunCompletionRequest.Sentences.builder().role("user").text("我要办理信用卡").build();
        RunCompletionRequest.Sentences sentenceDto2 = RunCompletionRequest.Sentences.builder().role("agent").text("好的,稍等10分钟,我现在为您办理,请先提供相关的个人信息").build();
        sentenceDTOList.add(sentenceDto1);
        sentenceDTOList.add(sentenceDto2);
        RunCompletionRequest.Dialogue dialogue = RunCompletionRequest.Dialogue.builder().sessionId("session_01_asdfasdfasd")
                .sentences(sentenceDTOList).build();

        //属性信息
        List<RunCompletionRequest.Fields> fieldList = new ArrayList<>();
        RunCompletionRequest.Fields field1 = RunCompletionRequest.Fields.builder().name("姓名").desc("用户的名称").build();
        RunCompletionRequest.Fields field2 = RunCompletionRequest.Fields.builder().name("信用卡号").desc("用户的信用卡号").build();
        fieldList.add(field1);
        fieldList.add(field2);

        //构建请求参数
        RunCompletionRequest completionParam = RunCompletionRequest.builder()
                .workspaceId(workspaceId).appId(appId).requestConfiguration(RequestConfiguration.create()
                        .setHttpMethod(HttpMethod.POST)).modelCode("tyxmTurbo").dialogue(dialogue).fields(fieldList).templateIds(Arrays.asList(templateId)).stream(true).build();
        System.out.println(JSON.toJSONString(completionParam));

        //发送请求
        ResponseIterable<RunCompletionResponseBody> x = client.runCompletionWithResponseIterable(completionParam);
        ResponseIterator<RunCompletionResponseBody> iterator = x.iterator();
        String lastTxt="";
        while (iterator.hasNext()) {
            RunCompletionResponseBody event = iterator.next();
            //System.out.println(event.getText());
            //System.out.println(event.getFinishReason());
            //System.out.println(event.getRequestId());
            lastTxt=event.getText();
        }

        System.out.println("ALL***********************");
        System.out.println(lastTxt);
        System.out.println("请求成功的请求头值:");
        System.out.println(x.getStatusCode());
        System.out.println(x.getHeaders());        
    }
}

异步非流式调用

说明

请将workspaceId替换示例中的YOUR_WORKSPACEID,AccessKeyID替换示例中的YOUR_ACCESS_KEY_ID,AccessKeySecret替换示例中的YOUR_ACCESS_KEY_SECRET,appId替换示例中的YOUR_APPID,templateIds替换示例中的YOUR_TEMPLATE,代码才能正常运行。

Java

public class CcaiPaasTest {

    private static String workspaceId="YOUR_WORKSPACEID";
    private static String accessKeyId="YOUR_ACCESS_KEY_ID";
    private static String accessKeySecret="YOUR_ACCESS_KEY_SECRET";
    private static String appId="YOUR_APPID";
    private static Long templateId="YOUR_TEMPLATE";

    private static StaticCredentialProvider provider = StaticCredentialProvider.create(
            Credential.builder()
                    .accessKeyId(accessKeyId)
                    .accessKeySecret(accessKeySecret)
                    .build()
    );

    private static AsyncClient client = AsyncClient.builder()
            .region("cn-shanghai") 
            .credentialsProvider(provider)
            .serviceConfiguration(Configuration.create()
                    .setSignatureVersion(SignatureVersion.V3)
                    .setSignatureAlgorithmV3(SignatureAlgorithm.ACS3_HMAC_SHA256)
            ).overrideConfiguration(
                    ClientOverrideConfiguration.create()
                            .setProtocol("HTTPS")
                            .setEndpointOverride("contactcenterai.cn-shanghai.aliyuncs.com")
            ).build();


    public static void main(String[] args) throws Exception{
        //对话内容
        List<RunCompletionRequest.Sentences> sentenceDTOList = new ArrayList<>();
        RunCompletionRequest.Sentences sentenceDto1 = RunCompletionRequest.Sentences.builder().role("user").text("我要办理信用卡").build();
        RunCompletionRequest.Sentences sentenceDto2 = RunCompletionRequest.Sentences.builder().role("agent").text("好的,稍等10分钟,我现在为您办理,请先提供相关的个人信息").build();
        sentenceDTOList.add(sentenceDto1);
        sentenceDTOList.add(sentenceDto2);
        RunCompletionRequest.Dialogue dialogue = RunCompletionRequest.Dialogue.builder().sessionId("session_01_asdfasdfasd")
                .sentences(sentenceDTOList).build();

        //属性信息
        List<RunCompletionRequest.Fields> fieldList = new ArrayList<>();
        RunCompletionRequest.Fields field1 = RunCompletionRequest.Fields.builder().name("姓名").desc("用户的名称").build();
        RunCompletionRequest.Fields field2 = RunCompletionRequest.Fields.builder().name("信用卡号").desc("用户的信用卡号").build();
        fieldList.add(field1);
        fieldList.add(field2);
        
        //构建请求参数
        RunCompletionRequest completionParam = RunCompletionRequest.builder()
                .workspaceId(workspaceId).appId(appId).requestConfiguration(RequestConfiguration.create()
                        .setHttpMethod(HttpMethod.POST)).dialogue(dialogue).fields(fieldList).templateIds(Arrays.asList(templateId)).stream(false).build();
        System.out.println(JSON.toJSONString(completionParam));

        //发送请求
        CompletableFuture<RunCompletionResponse> x = client.runCompletion(completionParam);
        RunCompletionResponse generateCompletionResponse = x.get(10, TimeUnit.SECONDS);
        System.out.println(JSON.toJSONString(generateCompletionResponse.getBody()));
        System.out.println(generateCompletionResponse.getBody().getText());
        System.out.println(generateCompletionResponse.getBody().getRequestId());      
    }
}

同步非流式调用

说明

请将workspaceId替换示例中的YOUR_WORKSPACEID,AccessKeyID替换示例中的YOUR_ACCESS_KEY_ID,AccessKeySecret替换示例中的YOUR_ACCESS_KEY_SECRET,appId替换示例中的YOUR_APPID,templateIds替换示例中的YOUR_TEMPLATE,代码才能正常运行。

Java

public class CcaiPaasTest {

    private static String workspaceId="YOUR_WORKSPACEID";
    private static String accessKeyId="YOUR_ACCESS_KEY_ID";
    private static String accessKeySecret="YOUR_ACCESS_KEY_SECRET";
    private static String appId="YOUR_APPID";
    private static Long templateId="YOUR_TEMPLATE";

    public static void main(String[] args) throws Exception{
        Config config = new Config();
        config.setAccessKeyId(accessKeyId).setAccessKeySecret(accessKeySecret).setEndpoint("contactcenterai.cn-shanghai.aliyuncs.com")
                .setRegionId("cn-shanghai").setProtocol("HTTPS");

        Client client = new Client(config);

        RunCompletionRequest request = new RunCompletionRequest();
        //对话信息
        List<RunCompletionRequest.RunCompletionRequestDialogueSentences> sentenceDTOList = new ArrayList<>();
        RunCompletionRequest.RunCompletionRequestDialogueSentences sentenceDto1 = new RunCompletionRequest.RunCompletionRequestDialogueSentences();
        sentenceDto1.setRole("user").setText("我要办理信用卡");
        RunCompletionRequest.RunCompletionRequestDialogueSentences sentenceDto2 = new RunCompletionRequest.RunCompletionRequestDialogueSentences();
        sentenceDto2.setRole("agent").setText("好的,稍等10分钟,我现在为您办理,请先提供相关的个人信息");
        sentenceDTOList.add(sentenceDto1);
        sentenceDTOList.add(sentenceDto2);

        //属性填充
        List<RunCompletionRequest.RunCompletionRequestFields> fieldList = new ArrayList<>();
        RunCompletionRequest.RunCompletionRequestFields field1 = new RunCompletionRequest.RunCompletionRequestFields();
        field1.setName("姓名").setDesc("用户的名称");
        RunCompletionRequest.RunCompletionRequestFields field2 = new RunCompletionRequest.RunCompletionRequestFields();
        field2.setName("信用卡号").setDesc("用户的信用卡号");
        fieldList.add(field1);
        fieldList.add(field2);

        RunCompletionRequest.RunCompletionRequestDialogue dialogue = new RunCompletionRequest.RunCompletionRequestDialogue();
        dialogue.setSessionId("session_01_asdfasdfasd").setSentences(sentenceDTOList);
        //构建请求参数
        request.setDialogue(dialogue).setStream(false).setModelCode("tyxmTurbo").setFields(fieldList).setTemplateIds(Arrays.asList(templateId));

        RunCompletionResponse runCompletionResponse = client.runCompletion(workspaceId, appId, request);
        RunCompletionResponseBody responseBody = runCompletionResponse.getBody();
        System.out.println(JSON.toJSONString(responseBody));
    }
}

Logo

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